JR East Reports Outage in Suica Mobile App, Online Bookings
A customer uses a Suica rail commuter pass to purchase items at the cashierless kiosk, powered by Signpost Corp. on the East Japan Railway Co. (JR East) Akabane Station platform in Tokyo, Japan, on Thursday, Oct. 25, 2018. Cameras and artificial-intelligence software developed by Signpost Corp. track merchandise and purchases. Company founder Yasushi Kambara calls it the “Super Wonder Register,” and says his product can be installed in any store. Photographer: Kiyoshi Ota/Bloomberg
, Bloomberg
Hideyuki Sano, Bloomberg News
(Bloomberg) -- East Japan Railway Co. said part of its computer system, including online ticket booking, credit card settlement and its Suica electronic money app on mobile phones, is suffering an outage.
The railway operator said the trouble, which started at around 12:37 a.m. local time Saturday, is due to a power issue at its servers. Ticket gates aren’t affected, and passengers can still charge their cards with cash, it added.
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